Training Programmes

organization development

:: Duration:The OD programme will be run for 13 days over a 6-month period

:: Delegate Fee:
Approximately R23 500.00 per delegate (excluding VAT) for the full programme.

This includes:

all pre-course reading material;
course manuals;
video hire;
facilitators professional time;
syndicate group coordination; role-plays, etc.

First Facilitation’s starting assumption is that an OD consultant is not produced through a course or programme. Rather, we believe that the prospective OD consultant’s development can be optimized through a sustained and multi-faceted programme of training, facilitation and guided self-discovery that is integrated with their job. The process of development needs as much consideration as the content.
Organization Development is an evolving field of practice, and our belief is that the field of OD will continue to evolve as organizations, as well as the dynamics, structures, needs, technologies, processes, etc. within organizations continue to change.

:: Learning outcomes

Consultants will learn to understand the systemic nature of organizations, and how the various organizational components need to be viewed holistically when intervening in an
organization.
Consultants will be well equipped to interact with groups and individuals in a sensitive and insightful manner.
Consultants will acquire self insight into their own ‘make-up’ and how this can and does influence situations in their consulting positions.
Consultants will learn about the broad functioning of organizations, and gain a better understanding of groups/team and individuals behaviour.
Consultants will gain a deeper understanding into the theory of OD and learn practical ways of applying this theory.
Consultants will learn a variety of ways to influence groups and individuals during the consultation process.
Consultants will gain in-depth knowledge of organizational change, as well as gain insight into the natural human response to change, and how these two dynamics can play themselves out in an intervention.
Understand the basic rudiments of OD consultation.
Be able to implement OD interventions in a professional manner with basic project management disciplines.
Be able to develop and manage primary and secondary client relationships from initial contact to ongoing delivery.
Enhance the art of facilitation in the process of managing delivery to the client.

:: Programme format
Pre-course work – a significant amount of pre-course work will be required of the delegates for each module.
Syndicate groups – the primary learning framework over the 6- month period is the syndicate group. Delegates will be required to join a syndicate group at the commencement of this programme, and will be required to meet regularly with their group to discuss and complete
specific exercises/assignments for each module.
Modules – the above modules will be presented at regular intervals during the 6-month period of the programme, by experienced consultants who have worked in large, medium and small organizations.

:: Core modules
1. Self Knowledge/Counselling/Facilitation – 3 days

What is Organisational Development?
Understanding the history of OD, and how this field of expertise has changed over the years
Defining the various components of an organization and their interdependencies
Exploring Models & Theorists within the OD field, such as Greiner, Adizes, Burke-Litwin and Schein
Identifying key factors that an OD Consultant should consider when consulting with a client organization that would influence whether change will occur

2. Organisation – 2 days

Understanding of self; self talk and role this plays in OD consultation and various interpersonal interactions
Understand their strengths and development areas and how these can play an influential role when consulting
Understanding EQ and the effect this can have on leaders and people within organizations
The role of Power in organizations, as well as Power as a consultant in OD consultation
The role of effective feedback and how to give and receive feedback
Understand the factors that influence and impede group functioning
Authentic communication as the key to opening things up and creating paradigm shifts
Reinforcement of objectivity/impartiality as an OD Consultant
Facilitation skills in process consultation

3. Consultation – 2 days

Understanding the characteristics of Process Consultation
Comparison of this model to other consulting models/approaches such as the Expert and Doctor-Patient Models
Drawing from delegates own experiences, identifying and discussing which situations would the different approaches be most suitable
Advantages and Disadvantages of the various models/approaches

4. Organisational Development, Growth and Change – 2 days

Understanding organizational, team and individual change
Phases of Organisational growth /Organisational life cycles
Characteristics of healthy and unhealthy organisations
How to bring about change and facilitating mindset/paradigm shifts
The role of the OD consultant in supporting and implementing the change
Roles and responsibilities of a Change Agent

5. OD Diagnosis – 1 day

Compiling diagnostic reports
Gaining insight into what diagnosis entails
Understanding diagnostic categories within a framework and how these can assist the OD consultant to focus their diagnostic activities in relation to the presenting problem/s within the organization

6. Interventions – 1 day

Understanding of the definition of OD intervention and the theory behind OD interventions
Know and understand the classification and types of interventions (e.g.: Diagnostic; team-building; Survey Feedback, etc)
Be aware of the application of different interventions at an Organisation, group, team or individual levels
Apply these principles to a case study
Be able to understand the criteria for effective feedback and be able to conduct a feedback session to a client

7. Strategic Planning – 2 days

Introduction to Strategic Planning
Linking theory to practise
The Learning Organisation - planning as learning
Implementation and the role of leadership
Scenario Planning

:: Benefits

Confidence as an equipped OD consultant
Be able to consult in a variety of situations with different clients
Have much more of a process focus and less of an events focus
Be able to back up interventions with models
More of a strategic focus and less ad hoc in approach

"Everything is connected…. no one thing can change by itself” -
Paul Hawken

"When we are no longer able to change a situation, we are challenged to change ourselves"
Victor Fankl

"An empowered organization is one in which individuals have the knowledge, skill, desire, and opportunity to personally succeed in a way that leads to collective organizational success."
Stephen Covey

"When you are through changing, you are through"
Bruce Barton

"Growth is the only evidence of life"
John Henry Newman