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:: Benefits

You will walk away with a deeper understanding of yourself, why you react in certain ways to conflict and with strategies and tactics as you approach conflict in your day-to-day lives.

You will also understand the impacts your style has on yourself and others and insight into what you need to change to improve your relationships and reduce your stress levels.

• Understanding what Conflict is?
• Understanding how your history and conditioning influences your conflict handling style.
• Understanding and applying a Conflict Resolution Model.
• Gain an understanding of your personal conflict handling style and the implications thereof.
• Understand the interpersonal skills required for effective conflict handling and applying these skills successfully.
• Gain an insight into the role of the conscious and subconscious in escalating and/or resolving conflict.
• Practice your skills in a simulation exercise.

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:: Workshop content:

• Pre-course reading
• Theory input (delegate manual)
• Self perception questionnaire
• Deep insight process
• Fun exercises
• Discussions
• Skills practices
• Demonstration Videos

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"Whenever you're in conflict with someone, there is one factor that can make the difference between damaging your relationship and deepening it. That factor is attitude."

William James